To cancel your subscription, head over to Account Settings. You'll still have access to your current plan until the billing period ends.
- If you paid with a credit/debit card, make sure to cancel before the next billing date to avoid future charges. You can see when your subscription ends in Account Settings.
- If you paid with crypto, the subscription won't auto-renew. You'll only be charged again if you buy another plan.
If you experience any issues with your account, please contact us at support@nansen.ai.